Coursera's Google IT Support Professional Certificate Review - Is it worth it in 2025?

Hello there, if you are looking for a cost-effective and recognized IT training program to start your career in IT support then you have come to the right place. In this article, we'll review Google IT Support Professional Certificate from Coursera which can be used to launch your career in IT support in 2025. This is one of the most popular Coursera certification from Google and also one of the best structured and many beginners have joined this program, more than 1 million (precisely 1, 330, 000) which is a testament of the value this certification provides and with new AI related chapters and enhancement, this Google certification has become even more valuable to kick start your IT support career in 2025. 

If you are trying to get involved in the IT industry at an entry-level may be because you need to be a programmer web developer, or even cisco certified so you have to learn the basics of information technology, or maybe just for fun and learn how things work and educate yourself more about this amazing industry.

On the internet, many gurus have created their online courses to teach you IT fundamentals for a big amount of money but what if I told you that you can take a course created by Google and offered by a big platform is known as Coursera and this program called Google IT Support Professional Certificate for learning the IT industry with friendly content for beginners.

In today’s article, you will explore what is this certificate is all about and what they teach you as well as is it worth your time taking this course and paying for obtaining a certificate, and more.

These Google Professional Certificates programs on Coursera provide world-class training to help individuals learn in-demand job skills that can launch or advance their careers in IT and if you are in India, don't miss out to gain some in-demand skills at a lower price. 

Another update, Google have updated many of their top certifications on Coursera to include AI, including this IT support certification.  So you will learn how you can use AI to support and troubleshoot problems as a Support Engineer. 

Is Google IT Support Professional Certificate on Coursera Good for your Career in 2025?

In short, this is one of the best IT certification you can get into Coursera to start your career in IT support and I highly recommend it to everyone who want to start their career in IT. Now, let's deep dive into this most popular Google certification on Coursera to find out if you can join this to start your career in IT support or not.

1. Google's Reputation

This professional certification is offered by a team named grow with google which is considered an initiative launched in 2017 by collaboration with many organizations and other companies with around 7000 partners to offer online courses worldwide for all people.

Grow With Google has created around 14 courses on Coursera alone and their courses get more than 600k enrollment in IT as well as security and programming such as python and making this initiative one of the most successful in the world for making online learning accessible for everybody.

Google has also teamed up with CompTIA, a nonprofit IT certification association, to provide a dual badge of completion. It's no secret that Employers around the world widely recognize the CompTIA A+ certification as a valued credential for high-growth IT support roles. 

Now, learners who complete the Google IT Support Professional Certificate and pass the CompTIA A+ certification exams will have access to a new dual credential from CompTIA and Google: a badge that can be posted on LinkedIn to catch the attention of potential employers. This is a great way for IT job seekers to stand out to IT recruiters.

2. The Course Structure and Content Quality

This course certification contains 5 small courses designed to prepare you for an entry-level in the IT industry and teach you stuff such as operating systems like Linux and windows as well as networking and security and filesystems and much more. 

So let’s what you will learn in each course:

2.1. Technical Support Fundamentals

The first course is designed to teach students how computers work in both the hardware as well as the software like operating systems and the internet network and understand many terms in a computer like how a binary system works how language instruction can be read in computers and much more so this course has a big impact on your understanding in the next course.

2.2. The Bits and Bytes of Computer Networking

This course is designed to teach you networking services communications such as TCP IP and how the internet and protocols work like DNS as well as cloud computing and applications so you will get an understanding of some powerful tools that are used for networking troubleshooting and much more topics related to the network.

2.3. Operating Systems and You: Becoming a Power User

After learning the fundamentals of computer hardware and software as well as the networking you will deep dive into using the actual operating systems such as Linux and windows and understand how to navigate in their filesystem using the graphical interface as well as the command prompt and you will also learn managing users groups and permissions and more.

2.4. System Administration and IT Infrastructure Services

This course will introduce you to cloud computing and how to be a system administration and you will learn the infrastructure of the cloud that is responsible for keeping the organization's services such as Netflix and Dropbox live and running as well as backup data and recover your IT infrastructure and many more topics.

2.5. IT Security: Defense against the digital dark arts

The previous course has covered how to use and maintain cloud computing but there is one this crucial every system administrator should know which is how to secure your cloud this course is all about being by understanding some security concepts such as encryption and then learning using tools to protect your data and authentication and more.

3. People Review

A study performed by the biggest job marketplace indeed.com for 182 who have taken and completed this course says that 40% of people get a job after completing this certification and 93% recommend a friend or a family member take this course if they want to start a new career in this industry.

This course contains many labs to train and test your skills and that makes the whole program worth taking and spending time learning about the IT industry through practical lessons especially if you are planning to have higher certifications such as CompTIA A+ certification.

Everything now is almost transforming to be digital like bringing artificial intelligence into organization services or using chatbots to answer people's questions so understanding how the IT field in the world works is a good choice and I recommend taking this course for a career in IT or for educational purposes.

Here is the link to join this program -  Google IT Support Professional Certificate

That's all on this review of Coursera and Google's most popular and valuable Google IT Support Professional certification. If you ask me, this certification is completely worth it, not just because Google is behind it which is also a big factor but the skills like Technical Support, Security, Operating System, and System administration you will learn will help you tremendously to get a job in IT and also to survive. 

If you want to start your career in Information Technology as a support analyst or similar position, I highly recommend you to join this program on Coursera. 

By the way, If you are planning to join multiple Coursera courses or specializations then consider taking a Coursera Plus subscription which provides you unlimited access to their most popular courses, specialization, professional certificate, and guided projects. It cost around $399/year but it's completely worth your money as you get unlimited certificates.



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P. S. - If you are looking for the best Udemy courses in 2025 then you can also check out my list of best Udemy courses for Programmers and Software developers. It contains the best Udemy courses to learn Java, Python, Git, and other essential skills required for Software development